FEATURED
PACKAGES
FREQUENTLY
ASKED QUESTIONS
01
What is the age requirement?
The age requirement to play the server is 18+
02
How do I claim my items once purchased?
Make sure you link your discord to tebex BEFORE purchasing anything and your items will be automatically assigned to you there.
03
What payment methods do you accept?
We accept multiple payment methods through Tebex including:
Credit / Debit Cards,
PayPal,
Apple Pay / Google Pay (depending on region)
Other regional payment options provided by Tebex
All payments are securely handled by Tebex.
04
Can I get a refund?
All purchases are final and non-refundable unless required by law.
Attempting to chargeback or dispute a payment will result in:
Immediate permanent ban from the server &
removal of all purchased packages.
If you have an issue with your purchase, please contact support first so we can help resolve it.
05
Who do I contact for support?
For any issues related to purchases, please open a support ticket in our Discord server and include:
Your Tebex Transaction ID
A brief description of the issue
06
Can I transfer my purchase to another account?
No. Purchases are non-transferable and are tied to the original account used at checkout.
